Frequently Asked Questions
Any order has a cost of 7€. We only ship to the mainland.
We offer free shipping on purchases of 50€ or more.
It will always have to be paid by VISA and Mastercard.
In the event that any bottle is broken during transport, Bodegas O Ventosela S.L. will take the necessary steps to ensure that the entire order arrives correctly at the requested destination.
In the event that the box is wet or suspicious at the time of delivery, do not accept the order. Please contact us via the following phone number 981635829 or email bodegasydestilerias@oventosela.com so that we can carry out the relevant checks and ensure that the product arrives at its destination in perfect condition.
In that case, the carrier will contact you by phone or leave a note with a phone number to arrange a new delivery day and time.
Transportation is included in the total order price.
If the wine is not in condition, you can return it to us and we will replace it with a new bottle or product within 14 days.